SocialEngine v4

Installing CometChat as a SocialEngine plugin.

Step 1

Log in to SocialEngine Admin Panel and select ‘Manage tab > Packages & Plugins’.


Step 2

Click on ‘Install New Packages’.


Step 3

Now click on ‘Add packages’, then select tar file (socialengine.tar) and click on install.


Step 4

After the package has been added click on ‘Continue’ button.


Step 5

When asked to ‘Install package “module-cometchat” 1.0.0’, Click on ‘Continue’ button.


Step 6

For ‘FTP Connection Type’ select ‘None’ and click on ‘Continue’ button.


Step 7

It will then run a permission check and once it is completed, you need to click on ‘Continue’ button.


Step 8

Success message for ‘Pre-install Check’ will appear, post that click on ‘Continue’ button.


Step 9

It will update the database, post which you need to click on ‘Finalize Installation’ button.


Step 10

Once the installation is completed, click on ‘back to dashboard’ link to see the CometChat tab in Admin Panel.


Step 11

After selecting the CometChat tab, it will ask you to upload the CometChat zip file.


Step 12

Upload the CometChat zip file and then again click on CometChat tab to view the CometChat Administration Panel.


Step 13

Advance settings:

i. Inbox Synchronization:

Inbox Synchronization can be enabled or disabled from CometChat > Advance Setting > Synchronise inbox to SocialEngine

Then select ‘Yes/No’ to enable/disable inbox synchronization.

Then click on ‘Save Changes’ button to save the changes.

ii. User Group setting:

To enable or disable CometChat for a particular user group go to CometChat > Advance Setting > Hide CometChat for

Select the user groups for which CometChat should be disabled and then click on the ‘Save Changes’ button to save the changes.


Upgrading CometChat

To upgrade CometChat to its latest version on your site, click CometChat > Upgrade.

Download CometChat package from ‘’. Unzip the and upload the new ‘’ and click on ‘Install now’.


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