SocialEngine v4

Installing CometChat as a SocialEngine plugin.

Step 1

Log in to SocialEngine Admin Panel and select ‘Manage tab > Packages & Plugins’.

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Step 2

Click on ‘Install New Packages’.

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Step 3

Now click on ‘Add packages’, then select tar file (socialengine.tar) and click on install.

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Step 4

After the package has been added click on ‘Continue’ button.

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Step 5

When asked to ‘Install package “module-cometchat” 1.0.0’, Click on ‘Continue’ button.

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Step 6

For ‘FTP Connection Type’ select ‘None’ and click on ‘Continue’ button.

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Step 7

It will then run a permission check and once it is completed, you need to click on ‘Continue’ button.

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Step 8

Success message for ‘Pre-install Check’ will appear, post that click on ‘Continue’ button.

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Step 9

It will update the database, post which you need to click on ‘Finalize Installation’ button.

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Step 10

Once the installation is completed, click on ‘back to dashboard’ link to see the CometChat tab in Admin Panel.

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Step 11

After selecting the CometChat tab, it will ask you to upload the CometChat zip file.

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Step 12

Upload the CometChat zip file and then again click on CometChat tab to view the CometChat Administration Panel.

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Step 13

Advance settings:

i. Inbox Synchronization:

Inbox Synchronization can be enabled or disabled from CometChat > Advance Setting > Synchronise inbox to SocialEngine

Then select ‘Yes/No’ to enable/disable inbox synchronization.

Then click on ‘Save Changes’ button to save the changes.

ii. User Group setting:

To enable or disable CometChat for a particular user group go to CometChat > Advance Setting > Hide CometChat for

Select the user groups for which CometChat should be disabled and then click on the ‘Save Changes’ button to save the changes.

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Upgrading CometChat

To upgrade CometChat to its latest version on your site, click CometChat > Upgrade.

Download CometChat package from ‘https://my.cometchat.com/’. Unzip the cometchat_UNZIP_FIRST.zip and upload the new ‘cometchat.zip’ and click on ‘Install now’.

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Not finding what you need?

The CometChat team is here to help!