Tray icons are not displayed on my CometChat bar. How can I fix this?

If the Tray icons are not displayed on your CometChat bar then either of the following could be the issue:

1. Your Base URL is incorrect

If your Base URL is incorrect, please refer to this article.

2. Images have not been uploaded correctly

If you have uploaded the images in ASCII mode, then your images will appear as corrupted. Make sure your images are uploaded in BINARY mode only.

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