Update

You don’t need to manually update the CometChat to the new version, it will automatically update to its latest version.

To update CometChat, go to CometChat Administration Panel -> Dashboard

In the dashboard, CometChat will automatically checks if any update is available.

If CometChat is already up to date the dashboard will look like:

dashboard_latest

If an update of CometChat is available then dashboard will look like:

step-2

Click on “DOWNLOAD NOW” button to download the latest version of CometChat.

step-3

If any error occurs while downloading, please download the cometchat.zip file manually from my.cometchat.com and place cometchat.zip file inside cometchat/writable/updates/<VERSION NUMBER>/.

eg: If the available version is 6.3.1 then place cometchat.zip file in cometchat/writable/updates/6.3.1/

After placing the file inside VERSION NUMBER folder, reload the dashboard and click on “UPDATE NOW” button.

step-4

If the cometchat.zip file is successfully downloaded, the update page is shown as follows then click on “UPDATE NOW” button.

step-5

This will automatically update the CometChat.

step-6

NOTE: If you face any issue with the update, please contact our support team to assist you.

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