Logs

With this feature, you can view the chat logs of the users of your site.

To view the chat logs, you need to go to CometChat Admin Panel -> Customize & Install -> Logs.

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One-on-one Chat

* Find ‘One-on-one Chat‘ option and enter the User ID or Username.

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* Click on the Search button, for example, let the Username be Avery Lisa.

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* Then Click on the username i.e. ‘Avery Lisa‘.

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* Select the user between whom you want to view the conversation, for example, select ‘Test-15’ if you want to view the conversation between Avery Lisa and Test-15.

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* Now you can have a view at the complete chat log and also have a view at Avery Lisa’s other conversation by clicking on the click here link.

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Group

To view the chat log of a Group, follow the steps listed below:

* Find the ‘Groups‘ option.

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* As you select the group option, a list of active groups appears.

* Select the required chatroom, for example select ‘Gold members zone‘ group. Once you select ‘Gold members zone’, you will be able to view the entire chat log.

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Not finding what you need?

The CometChat team is here to help!